Privacy Policy

"Have a question? Don’t hesitate to ask — we’re always happy to help."

Safety Policies

Last Updated: April 16, 2026

1. Introduction

We respect your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website [makkahfoodtrading.com] or use our services.

By accessing our website or purchasing our products, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

2. Information We Collect

Information You Provide:

Name
Phone number
Email address
Your foundation contact data
Shipping address if needed

Information Collected Automatically:

IP address, browser type, and device information
Cookies and usage data (pages visited, time spent, referring URLs)

3. How We Use Your Information

We use your personal data for the following purposes:

Order Processing: To fulfill your food product orders, process payments, and arrange delivery
Account Management: To create and manage your customer account
Customer Support: To respond to inquiries and resolve issues
Marketing: To send promotional offers, newsletters, and product updates (with your consent)
Legal Compliance: To comply with Saudi food safety regulations, tax laws, and other legal obligations
Website Improvement: To analyze usage patterns and enhance user experience
Fraud Prevention: To detect and prevent fraudulent transactions

4. Data Sharing and Third Parties

We do not sell your personal data. We may share information with:

Logistics and delivery partners (order fulfillment)
Food safety authorities (when legally required)
IT service providers (website hosting, security)
Legal authorities (when required by Saudi law or court order)

All third parties are contractually obligated to protect your data and use it only for specified purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

SSL encryption for data transmission
Secure server infrastructure with firewalls
Access controls and authentication protocols
Regular security audits and updates
PCI DSS compliance for payment processing

While we strive to protect your data, no internet transmission is 100% secure. We encourage you to use strong passwords and protect your account credentials.

6. Data Retention

We retain your personal data only as long as necessary:

Order records: 7 years (Saudi tax law requirement)
Account information: As long as your account is active
Marketing data: Until you unsubscribe or request deletion
Payment records: As required by financial regulations

After the retention period, data is securely deleted or anonymized.

7. Your Rights

Under Saudi PDPL and GDPR (for EU customers), you have the right to:

Access: Request a copy of your personal data
Correction: Update inaccurate or incomplete information
Deletion: Request deletion of your data (subject to legal retention requirements)
Restriction: Limit how we use your data
Portability: Receive your data in a structured format
Objection: Opt-out of marketing communications
Withdraw Consent: Revoke previously given consent

To exercise these rights, contact us at: [info@makkahfoodtrading.com]

8. Children’s Privacy

Our services are not directed to individuals under 16. We do not knowingly collect data from children. If you believe we have collected information from a minor, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date. Significant changes will be notified via email or website notice.

10. Contact Information

For privacy-related questions, data requests, or concerns:

MakkahFoodTrading
Email: [info@makkahfoodtrading.com]
Phone: [+966 53 762 6342]
Address: [Makkah, Saudi Arabia]